English

Code of Conduct

(Status July 2023)

Hilmar Heithorst

Process and product optimisation

81247 Munich

Foreword

The world is changing!

Through our consulting activities, we bear a great responsibility towards our clients, service providers/suppliers, partners and third parties. In order to do justice to this, professional conduct and order processing that meets legal and ethical requirements in a transparent manner are indispensable. Confidentiality and integrity are on an equal footing and are documented with this Code of Conduct!

H2P2 stands for:

  • high quality advice,
  • Neutrality,
  • fulfilment of the mandate that meets the ethical requirements,
  • Respect and loyalty,
  • Discretion,
  • Openness in conversation with customers,
  • Fair competition.


Our work aims at a long-term client relationship based on partnership. All project staff undertake to recognise and comply with the following principles.
 

Our compass – the 17 Sustainable Development Goals (SDGs)

H2P2 is guided by the UN's 17 goals. By way of example, it is worth mentioning:

  • All people are equal (Goal 5 and others)
  • Child labour, forced labour and other forms of exploitation are condemned in the strongest possible terms (e.g. Goal 8).
  • Any form of corruption, fraud is rejected, only the law can give us freedom - and must be respected (among others, Goal 17)
  • Resources and raw materials are used responsibly and sparingly. Environmental pollution and emissions must be kept as low as possible (e.g. Goal 12).

Dealing with customers and third parties

H2P2 will not offer or grant benefits in any form to customers, service providers, government employees.

H2P2 also does not accept gifts in kind, money or other financial benefits from involved service providers or suppliers. Instead, these benefits are intended to benefit the client.

The assignment is processed without being influenced by extraneous aspects; likewise, own or personal advantages and interests are not taken into account.
 

Code of Conduct

  • Orders will only be accepted if the necessary competence and the time required for careful processing are available.
  • Unbiased and objective advice.
  • Confidentiality and data protection: Entrusted data and information, business and trade secrets of our customers are treated with appropriate confidentiality and are not disclosed without authorisation. The provisions of the DSGVO are complied with, as are other legal regulations.
  • Committed to the truth, i.e. transparent work to the best of our knowledge and belief. This includes proactive information about activities.
  • Pro-active information to the client about all processes and measures essential for the cooperation.
  • No action in the event of conflicts of interest or conflicting interests, unless the client agrees.
  • No poaching of employees of the contractor.
  • Entrusted third-party assets shall be treated with special care. Advertising must not be unfair and in particular not misleading.
  • We charge fees that are in reasonable proportion to the service or result and that have been agreed with the client before the start of the consultancy work.